PENCORP is the consultancy vehicle of knowledge management specialist Arnold Kransdorff, who provides advice to industry and commerce on two inter-related management issues. Both impact on the single biggest challenge facing managers in today’s workplace - productivity.

One is the flexible labour market, which has brought about the foremost change in workplace practice for more than 30 years. Instead of continuity, organisations have to cope with staff churn or ‘musical chairs’, where one’s know-how and experience is constantly walking out of the front door.

The other is decision-making. The escalating pace of modern industry and the increasing political pressures to deliver better value public services has increased the requirement on managers to become better decision-makers.

We are specialists in advising how to capture organisational memory (OM) and then using it to help organisations become better experiential learners.