Arnold Kransdorff is an expert in knowledge management and the leading UK authority on the consequences of the flexible labor market. His unique speciality is the management of Organisational Memory (OM), the institution-specific know-how accrued from experience that characterises any organization's ability to perform and which walks out of the door every time an employee leaves.

 

The innovator of the business concept known as corporate amnesia, he is a former industrial commentator for the London Financial Times and the recipient of several national and international awards, among them Industrial Feature Writer of the Year (1981) and an Award of Excellence (1997) from Anbar Management Intelligence, the world's leading guide in management journal literature. A guest lecturer at several UK business schools and a regular speaker at international conferences and seminars, he is a member of the Association of Business Historians, the European Business History Association and the Business History Conference of the US. He has assisted in the RSA's Inquiry on Tomorrow's Company, the ESRC-commissioned study on Management Research, the CBI's deliberations on Flexible Labour Markets and the Washington, DC-based Corporate Leadership Council’s study on New Tools for Managing Workforce Stability.

 

He runs London-based knowledge management group Pencorp that specialises in helping organizations better cope with imposed change and the stop-start consequences of a mobile workforce. The company, which was formed in 1984, are leaders in the use of oral debriefing techniques in management development, succession planning and post-implementation reviews, and the production of corporate histories.

 

With a wide historical knowledge of industry and a deep understanding of the strategic and tactical issues facing international business, he is a enthusiastic proponent of the principles of the Learning Organization, in particular experiential learning, post-project auditing, benchmarking and using corporate and business history as a management development tool.

 

Contact Author: email: ak@pencorp.co.uk

Tel: +44 (0) 1923 896288